The Impact of Economic Conditions & Retention on Turnover and Asset Values

Posted by admin on Feb 25, 2009 in Consulting, DTN News, Newsletter, Training |

Discover True North’s Alliance Partner, SatisFacts Research, LLC’s founder Doug Miller will be sharing information imperative for multifamily professionals to know during an upcoming internet radio show.  The essential details and how-to’s are detailed below! Don’t miss this important radio show!

The Impact of Economic Conditions & Retention on Turnover and Asset Values

(You MUST go online to hear the show — click above at 11 a.m. EST to listen LIVE or anytime thereafter)

Date: March 4, 2009, LIVE at 11:00 a.m. EST

Call-In With Questions/Comments: 1.866.472.5790

In today’s marketplace a ‘perfect storm’ is occurring in terms of pressures on asset values at a time when many multifamily loans are maturing or re-setting. As a result:

  • What is happening with cap rates?
  • Why is Net Operating Income so critical?
  • What are the implications for portfolio loans maturing in the next 24 months?

Our guest speaker, Doug Miller, founder and president of SatisFacts Research, the leading authority on resident satisfaction research and Resident Relationship Management™, will answer these and other questions as they relate to asset values, the role reducing turnover can have as well as the best practices which can help achieve this.

Plus, he will discuss his views on the impact of the current economic conditions on a resident’s decision-making process regarding renewing, what residents are doing now as it relates to the economy and some key data showing up in their most recent client studies regarding renewal likelihood. Lastly, we will cover his industry benchmark, the SatisFacts Index, with a focus on supporting operations from the property-level and up.

Episode #73

Download RadioReminder.com, a small resident memory program that pops-up every week with the show name and guests. Plus, you can IM us anytime during the show with a question or comment.

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